Support & Security
Voicebrook's support is fully insourced and U.S.-based, and its hosted environment is HITRUST certified and HIPAA-compliant. The articles below cover implementation and onboarding, the Success Community and support model, and how Voicebrook handles security, access, and continuity for pathology reporting.
Confidence at Go‑Live: How Voicebrook Ensures Your Lab Is Productive from Day One
Voicebrook makes sure you avoid the common pitfalls of a go-live and have the proper setup to ensure success.
VoiceOver PRO is the Key to Better Pathology Reporting in Epic
For Stamford Health, VoiceOver PRO made all the difference in the pathology department's transition to Epic Beaker. For their lab, VoiceOver PRO is not optional—it’s essential.
Introducing Voicebrook's Success Community Forum
Voicebrook launches its new Success Community Forum—a collaborative space for questions, best practices, product tips, and peer-to-peer support.
Help Shape the Future of Voicebrook
Discover how Voicebrook is turning customer feedback into powerful enhancements for VoiceOver PRO and SynoptIQ — from smarter workflows and CAP compliance to optimization services and client dashboards. See what’s new and share your input in our Mid-Year Feedback Survey.
Cloud-Hosted Pathology Reporting Software: Benefits of VoiceOver PRO Hosted | Voicebrook
VoiceOver PRO Hosted runs on Microsoft Azure in a HiTrust-certified cloud — eliminating server costs, automating updates, and keeping your lab running even during network outages. See why more pathology labs are making the switch.
Position Your Lab for Smooth Transitions with VoiceOver PRO
VoiceOver PRO is more than a pathology reporting tool—it’s a transition strategy. Putting PRO in place before you change your AP System/LIS will protect your workflows from disruption.
Resident Training: Get Set for Success with Voicebrook
Voicebrook provides comprehensive training designed specifically for new users of our VoiceOver PRO pathology reporting solution.
Meet Your Client Support Team: Enhancements, Availability, & How You Can Help Us Improve
Discover our enhanced Client Support team at Voicebrook with extended hours, new ways to connect, and learn how your feedback drives our improvements.
Voicebrook: Bridging the Gap as VA Pathology Labs Prepare for Change
By addressing today’s challenges and ensuring compatibility with future systems, VoiceOver PRO empowers VA labs to modernize workflows, improve compliance, and drive efficiency.
Your Voice Shapes Voicebrook’s Future: Feedback and Collaboration in Action
Voicebrook's Client Advisory Board (CAB) and robust feedback/survey programs allow our customers to guide improvements and innovations.
What to Expect During Your VoiceOver PRO Training
Get a glimpse inside Voicebrook's user training process, and how we set every pathology user up for success on VoiceOver PRO.
What to Expect During Your VoiceOver PRO Implementation
Get a glimpse inside Voicebrook's five-step implementation process, focused on smooth transitions and support to set up clients for success.
Voicebrook Success Community: Support, Training & Resources for Pathology Labs
The Voicebrook Success Community is your go-to hub for pathology reporting support — access the knowledge base, submit and track cases, share product ideas, and stay up to date on the latest VoiceOver PRO news and releases.
Ensuring the Security of AI in Pathology Reporting: Voicebrook’s Commitment
Ensuring the safety & privacy of patient data is our utmost priority with "DraftDiagnosis" -- a first-of-its-kind generative AI feature for pathologists.
See the hours come back.
30-minute walkthrough with a pathology-informatics specialist: dictating real cases, with your AP/LIS in the loop. You'll see where your time goes today, and where it comes back once Voicebrook clears the friction.
Why this matters: every report that signs out faster is a patient getting their result sooner.