Logan Health
Cutting Costs While Boosting Morale: How Logan Health Saved $35,500 Annually by Eliminating Overtime with VoiceOver PRO
8-hour day, instead of 9–10
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The challenge
Logan Health (formerly Kalispell Regional Medical Center) faced rising caseloads and rising overtime. Staff were regularly working 9 and 10-hour days to keep up, driving cost and burnout in equal measure.
What changed
The lab adopted VoiceOver PRO®, using simultaneous multi-station login and auto-advancing templates to move cases faster without adding people.
The results
The lab now clears its full workload inside a standard 8-hour day, with the overtime gone entirely:
- 100% reduction in overtime hours. The 9- and 10-hour days are gone.
- $35,500 saved annually. Overtime cost taken out of the budget.
- Higher daily productivity. One PA processed a record 325 blocks in a single 8-hour workday.
- Better morale and work-life balance. Staff handle more cases without burnout.
When we got PRO, it made it possible for me to get everything done that I have to do, within my normal 8-hour workday. It’s been really nice for my home life, that’s for sure.
— Clinton McCann, Pathologists’ Assistant, Logan Health